Designed to provide more convenient connections within the areas served in Orvieto and Terni, it lets you book a journey when you need it, choosing your departure point, destination and time slot to suit your requirements. It offers a practical way to travel by public transport, complementing the regular network with a more personalised and accessible option, subject to the applicable terms of use.

• QuiBUS Orvieto: connects the outlying towns within the municipality of Orvieto with the city centre and also allows travel within the centre. There are no direct connections between outlying towns.
• BUSTer: allows travel within Terni’s Environmental Protection Zone.

The on-demand services do not provide connections between Terni and Orvieto.

To use QuiBUS Umbria, you must book your journey before going to the bus stop. Three booking options are available to suit different needs: the QuiBUS Umbria app, the QuiBUS Umbria web app and the dedicated telephone booking lines.

• QuiBUS Umbria app: the most comprehensive option for managing your journey independently. Once registered, you can choose your service, enter your departure point and destination, select your preferred time, add extra passengers, request a wheelchair space, change or cancel your booking and track your bus as it approaches.
• QuiBUS Umbria web app: lets you book online using the same account as the app, without downloading anything onto your device. It is ideal if you prefer to access the service through a browser, while retaining the main booking features.
• Dedicated telephone booking lines: allow you to book with an operator’s assistance by providing the service required, the day and time slot, your departure and arrival stops or locations, the number of passengers and any need for a wheelchair space. No subsequent journey status updates are available for bookings made by telephone.
  Call centre opening hours:
  - QuiBUS Orvieto | 0744 492775, Monday–Friday 12:00–19:00. Telephone bookings: the day before; for Mondays, book on Friday.
  - BUSTer Terni | 0744 492773, Monday–Friday 07:00–19:30. Telephone bookings: on the same day or the day before.

You can book a journey no later than 1 hour before departure; through the app, you can also request a journey “as soon as possible”, with departure within approximately the next 30 minutes, subject to service availability.

Booking is compulsory, but it does not replace a ticket or travel pass: to use QuiBUS Umbria, you must have a valid ticket or pass, available through Busitalia’s sales channels. Tickets and passes cannot be purchased through the QuiBUS Umbria app.

If a wheelchair space is required, you can request one when booking; availability depends on the vehicle assigned and the stops served by the on-demand service. Please arrive at your stop a few minutes before departure, give the driver the initials or name used for the booking and validate your ticket or travel pass as soon as you board.

For full details of the areas served, current operating hours, booking methods, travel rules, accepted tickets and passes, notifications and accessibility conditions, please refer to the complete QuiBUS Umbria terms of use.