The following purchase options are available on the TRENITALIA app:

• Regular ticket purchase: Allows you to purchase a ticket by selecting it from a list of tickets.

• Stop-to-stop purchase: Allows you to purchase a ticket after specifying your journey (FROM stop TO stop).

• “Door-to-door” travel planner purchase (for logged-in users only): Allows you to purchase a ticket after specifying your travel requirements (FROM point A TO point B).

• TU1 standard Padua urban ticket (regular ticket).
• TU2 standard Padua Conurbation ticket (regular ticket).
• TU1 PADUA DAILY urban ticket (regular ticket).
• TU2 PADUA DAILY Conurbation ticket (regular ticket).
• Rovigo urban ticket (regular ticket).
• Padua suburban single-journey ticket (stop-to-stop or travel planner purchase).
• Padua - Venice Airport suburban ticket (all modes).
• Montegrotto/Abano – Venice Airport suburban ticket (all modes).

Tickets available for purchase on the TRENITALIA App are non-refundable digital tickets. The ticket types that can be purchased through this channel, and any changes to them, are communicated in specific public notices.

Each ticket purchased on the TRENITALIA App can be used within 3 months of the date of purchase on the specified day, subject to validation. Up to 4 date changes are permitted, by 23:59 on the day before the scheduled date of travel and, in any case, within 3 months of the date of purchase.

Tickets must be validated before boarding the vehicle, only on the TRENITALIA App on the same account and/or device used to make the purchase. Failure to validate your ticket will result in the application of the penalties in force for missing tickets.

A validated ticket is personal and non-transferable and must be presented at the ticket inspectors’ request on a digital device (smartphone or tablet) that correctly displays the AZTEC/QR code, by showing the ticket from the My Tickets on the TRENITALIA app.

Purchasing a regular ticket
To purchase a regular ticket from those available in the list, from the App Homepage, go to the Purchase section, and then to Services.

From the list of available tickets, select Bus Busitalia and choose the city you wish to travel to from those listed, then select the type of ticket, the quantity and the date of travel. You will be taken to the payment page.

Stop to Stop tickets
To purchase a Stop to Stop ticket, from the App Homepage, go to the Tickets section, and the select Bus Stops. Fill out the "FROM" and "TO" fields with the names of your stops and select your travel date. The App will show you the travel options available, along with details of the ticket required to make the journey using Busitalia Veneto services. Once you have selected the ticket type, you can specify how many tickets you need, and then pay the amount due.

Travel Planner purchase
You can use the Travel Planner by logging into the TRENITALIA App as a registered user. On the homepage, select door2door. Enter your departure and arrival addresses, and the date and time of your journey. The App will show you the travel options available, along with details of the ticket required to make the journey using Busitalia Veneto services. Once you have selected the ticket type, you can specify how many tickets you need, and then pay the amount due.

To change your travel date, go to the ticket you purchased in the My Tickets section and select Manage. From the Change date and time menu, select the tickets for which you wish to change the date, then specify the new date on which you intend to use them.

After your confirmation, the App will confirm it and display the valid ticket with the updated date. 

To validate your ticket, display it in the My Tickets section of the TRENITALIA App and then select the Validate button.

Please note that you must validate your ticket before boarding the vehicle: failure to do so will result in the fines applicable in the event of travelling without a valid ticket.