Sali sul tram e paga contactless

From Monday 26th April, there's a new way to buy a € 1,30 Zone 1 urban ticket on all TRAMS in Padova: all you have to do is get on board and TAP your contactless payment card on the reader! Your new ticket will be invisible and sustainable.

ADVANTAGES

 

QUICK AND EASY PURCHASES
Place your payment card against the reader and wait for purchase confirmation.

 

ALWAYS GET THE BEST PRICE
Buy your ticket without extra charges.

   

 

INVISIBLE AND SUSTAINABLE
No waste of paper with your digital ticket.

PAY CONTACTLESS

PAYMENT CIRCUITS ACCEPTED
In order to pay CONTACTLESS, you must have a valid contactless payment card (physical or virtual) from one of the circuits currently enabled: Mastercard, Maestro, Visa and V-Pay.

TICKET TYPE
CONTACTLESS payment can be used to purchase an ordinary Padova Zone 1 urban ticket for € 1,30, valid for 75 minutes. The ticket will be in digital form (not paper).

WHERE TO BUY THE TICKET
CONTACTLESS purchasing is active on all Busitalia Veneto trams in Padova: this method is in addition to the others already available.

HOW TO BUY THE TICKET
To pay CONTACTLESS, you will need to TAP your payment card (physical or virtual) on the card reader* located at the central doors of the tram, and wait for the signal confirming that the operation has been completed. The reader will not issue a paper receipt.

   


PURCHASE COMPLETED SUCCESSFULLY
The signal that the operation has been successfully completed is a green light on the LED on the top of the device.

PURCHASE NOT COMPLETED
If the operation is unsuccessful, the light of the LED on the top of the device remains blue (card not recognised) or turns red (card not enabled for ticket purchase).**

TICKET INSPECTION
In the event of inspection
, show the Busitalia Veneto staff the payment card with which the operation was carried out and provide the first 6 and last 4 numbers of the card.

SWITCH TO A TRAM
If you switch to another tram
, you must TAP your card again on the new card reader, if you do this within 75 minutes of the first TAP, you will not be charged for a new ticket.

SEE YOUR TAPS
Register your card on https://contactless-veneto.fsbusitalia.com to see each TAP made on board the trams in real time, and subsequently the tickets you have purchased and their price.

Charges will be made according to the rules of the card circuit.

In collaboration with

*A blue light on the LED at the top of the device indicates that the reader is in operation and available for CONTACTLESS purchasing mode.

**If the operation is unsuccessful, you must promptly obtain a valid ticket in order not to incur any penalties. If you are not sure about the outcome of the operation, you can make a new TAP to check if the green light on the led located on the top of the device turns on: no additional ticket will be charged.

 

For anything not covered here, the rules set out in the Busitalia Veneto Conditions of Carriage (ref. Service Guide - Travel Rules) apply.