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Gruppo FS Italiane

VOLAINBUS | From 25th April the link Firenze - A. Vespucci Airport is active again

SUSTAINABILITY POLICY | Public transport as a key part of the new city concept

THE MALL Florence | The link to the luxury outlet is active again

Discover the apps of Busitalia service

Security travels with us, and you?

First sight

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Discover the apps of Busitalia service
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Rules of conduct of our services
SERVICE CHANGES

 

In TOSCANA

In UMBRIA

In VENETO

In CAMPANIA

TOURISM
Airport connection services

Busitalia offers numerous services for airports, dedicated to improving the connection with areas with a strong tourist impact. These are:

BUSITALIA
Purchase tickets on digital channels

Before getting on board, we recommend you to purchase your ticket through app or SMS Ticketing.

Discover on the dedicated page all the services available, Region by Region.

Sustainability

Only the search for a balance among financial, social and environmental sustainability can lead to a sound and lasting development of our company and our Country.

Sustainability Policy

Busitalia, through its international experience, sees public transport's role as crucial in the transition towards a fairer, more inclusive and sustainable future - we therefore consider it our responsibility to commit publicly and formally to targets and the actions they entail.

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ECOBUSES

Busitalia is committed to a progressive renewal of its bus fleet, with the aim of replacing buses with lower environmental classes (Euro 2, 3, 4), more polluting, with buses capable of offering the best standards in terms of environmental respect.

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CONTACT, ACCESSIBILITY AND COMPLAINTS
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CONTACT AND SUPPORT

Our Company considers customers’ requests, comments and suggestions concerning the services we provide to be essential.
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ACCESSIBILITY

When buying new buses, Busitalia and its subsidiaries pay great attention to equipment facilitating use of the service by travellers, ensuring maximum accessibility for Customers with disabilities.
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SUGGESTIONS, OBSERVATIONS AND COMPLAINTS

Busitalia has a special procedure and dedicated offices to handle customer comments and complaints, and answers customers properly within a set period of time throught “Voce del Cliente” form.
165 mln
BUS/KM A YEAR

data of 2020

More info in
"Busitalia Group"

3300
Vehicles

data of 2020

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"Busitalia Group"

110 mln
PASSENGERS IN ITALY

data of 2020

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"Busitalia Group"

6500
EMPLOYEES

data of 2020

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"Busitalia Group"

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