The conscious and responsible collaboration of each passenger, through compliance with public health regulations and the new rules for using public transport services, is essential to ensure a safe journey for travelers and staff.
From 10th June the Norcia - Castelluccio line, managed by Busitalia urban service, is active with three pairs of routes to allow anyone to attend the Fiorita, on Saturdays and holidays.
Only the search for a balance among financial, social and environmental sustainability can lead to a sound and lasting development of our company and our Country.
Busitalia, through its international experience, sees public transport's role as crucial in the transition towards a fairer, more inclusive and sustainable future - we therefore consider it our responsibility to commit publicly and formally to targets and the actions they entail.
Busitalia is committed to a progressive renewal of its bus fleet, with the aim of replacing buses with lower environmental classes (Euro 2, 3, 4), more polluting, with buses capable of offering the best standards in terms of environmental respect.
Our Company considers customers’ requests, comments and suggestions concerning the services we provide to be essential.
When buying new buses, Busitalia and its subsidiaries pay great attention to equipment facilitating use of the service by travellers, ensuring maximum accessibility for Customers with disabilities.
Busitalia has a special procedure and dedicated offices to handle customer comments and complaints, and answers customers properly within a set period of time throught “Voce del Cliente” form.
data of 2020
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