Travellers' rights

Bus Transport

EU Regulation No. 181/2011 of February 16, 2011, lays down passengers’ rights in transport by bus. Pursuant to Art. 25(1, 2) of the above Regulation, information regarding passengers’ rights is provided on the company website and is also posted at the carrier’s terminals.

Summary of the rights of the bus passenger

 

 

 

The national body responsible for applying the above Regulations is Autorità di Regolazione dei Trasporti - Via Nizza 230, 10126 Torino.