EU Regulation 2016/679 - GDPR

On the 27th April 2016, the European Union approved a major reform of the legal framework relating to the protection of personal data by adopting the "General Data Protection Regulation" (GDPR or Regulation), directly applicable in all Member States. The Regulation replaces Directive 95/46 / EC ("Data Protection Directive") and its application becomes mandatory beginning on the 25th May 2018, two years after its entry into force.

The new Regulation reinforces the protection of the rights to protection of personal data (Data Protection), in line with the recognition of the protection of personal data as a fundamental right of the EU. The Regulation also represents a necessary and urgent response to the challenges posed by technological developments that allow the collection and processing of large amounts of personal data in real time, allowing the development of automated decisions that go beyond human intervention. The Regulation meets the need to protect the private sphere increasingly felt by European citizens.

Busitalia - Sita Nord S.r.l. believes that the protection of its Customers, Employees, and Suppliers personal data is an obligation independent of simple regulatory compliance. For this reason, it has its own Data Protection Framework understood as a set of roles and responsibilities, internal rules, and methodologies, aimed at guaranteeing the management and mitigation of risks of the rights and freedoms of natural persons linked to the handling of personal data. 

Privacy information notice

This information notice (together with other documents mentioned in it) describes the personal data we collect from users and how we process them. The information notice is reserved to treatment of personal data of users who consult the website, for the purposes specifically identified below, and does not cover any information collected in any other way, from any other source or any website which the user may reach following links on this website, unless specifically stated.

Following are the references for Busitalia - Sita Nord s.r.l.

Busitalia - Sita Nord s.r.l., Data Controller, is represented by the Chief Executive Officer, with registered office in Piazza della Croce Rossa, 1 (Roma).  

The Data Protection Officer may be contacted at the email address

Concerning handling of the data of users/customers who visit the website “”, Busitalia - Sita Nord s.r.l. (Data Controller represented by its temporary Chief Executive Officer, with registered office in Piazza della Croce Rossa 1, 00161, Roma) pursuant to Art. 13 of EU Regulation 2016/679, makes known that:

1.  the personal data voluntarily provided (e.g. first name, family name, email etc. ) will be processed exclusively for the purposes described in the specific “Information notices on protection of personal data” drawn up by the Data Controller for the various online services. These information notices, which may be consulted at the time the data are provided, will provide further information, such as the legal grounds for processing, the retention period of the personal data (or the criteria used to establish such a period), the existence of any automated decision-making processes, including profiling, besides any other information, also at the end of this section, useful to exercise privacy rights. 

2.  Voluntary sending of email to the addresses on this website implies that your email address and any other personal data written in the electronic communication will then be acquired, along with any data of the sender needed to reply to requests. These data will be used only to provide the requested information.

3.  The data will not be used for any other purpose without explicit consent by the data subject;

4.  When navigating the website, technical information will be collected concerning the hardware and software used by visitors. This information does not provided personal data about the User, but only technical/IT data which are used in aggregate and anonymous form only in order to improve the quality of the service and provide statistics about use of the Website. For further information please see the section on cookies.

Personal data will be processed using automatic tools for the time strictly needed to achieve the purposes for which they were provided and the relevant computer files will be protected using suitable technical and organisational measures of security provided for by Art. 32 of the GDPR.

The person delivering the data is liable for the exactness and truthfulness of the personal data communicated to Busitalia – Sita Nord Srl. 

For details on each treatment, please refer to the specific information notices provided during the data collection phase and which can be consulted by browsing this website:


Subjects' Rights

EU Regulation 2016/679 (articles 15 to 23) gives interested parties the right to exercise specific rights. In particular, in relation to the processing of personal data, subjects have the right to ask Busitalia - Sita Nord S.r.l.: access to personal data; the rectification, deletion, and portability of personal data; limitation of data handling; and opposition to handling. In particular:

  • Right to access: You may ask Busitalia - Sita Nord S.r.l. to confirm whether or not the processing of your personal data is underway, and if so, obtain access to your personal data;
  • Right of rectification: You can demand that Busitalia - Sita Nord S.r.l. correct any inaccuracies in your personal data;
  • Right to cancellation/deletion: You can, under certain circumstances, demand that Busitalia - Sita Nord S.r.l. delete your personal data;
  • Right to portability: You can, under certain circumstances, demand a copy of your personal data in a structured format, commonly used and readable by automatic device from Busitalia - Sita Nord S.r.l. You also have the right to transmit them to another data controller without hindrance from Busitalia - Sita Nord S.r.l.;
  • Right of limitation of handling: You can, under certain circumstances, demand that Busitalia - Sita Nord S.r.l. limit the processing of your personal data;
  • Right to object to processing: You can object at any time, for reasons connected with your particular situation, to the processing of your personal data; Busitalia - Sita Nord S.r.l. must hence refrain from further processing your personal data, unless it proves the existence of binding legitimate reasons for proceeding with the processing that prevail over your interests, rights, and freedoms or, in the event of an investigation, exercise or defend your rights in a court of law.

Furthermore, you can lodge a complaint against the Supervisory Authority, which in Italy is the Guarantor for the Protection of Personal Data.

At any time, you can ask to exercise your rights to Busitalia - Sita Nord S.r.l. by contacting the Data Protection Officer at

Data protection officer

The GDPR, among many other innovations, also introduces the role of Data Protection Officer or DPO, charged with monitoring compliance with the Regulation.

For Busitalia Sita Nord s.r.l. and subsidiaries (Busitalia Veneto S.p.A., Busitalia Campania S.p.A., Busitalia Rail Service S.r.l., Ataf Gestioni S.r.l.), the Data Protection Officer can be contacted at the address: