There's an alternative way to buy a € 1,70 TU1 urban ticket: all you have to do is get on board and TAP your contactless payment card on the reader! Your new ticket will be invisible and sustainable.
Already available on the tram service, this simplified payment method is also active on the Padua urban bus service. With your credit/debit card you can purchase a virtual ticket directly using the validator on board the bus.
PURCHASE OF TU1 TICKET € 1,70 – 90 MINUTES
Approach your contactless card to the reader with the green sticker to purchase a TU1 ticket. The TU1 fare applies to journeys using any means of transport (bus and/or tram) tat originate and terminate within the boundaries of the Municipality of Padua, i.e. the Orange Zone.
ONE CARD | ONE TRIP
Each card is valid for one person. If you are traveling with others, each person must have their own card or purchase the ticket through the other systems available by Busitalia Veneto (shops, Self Service, on board, via app).
ONE TAP PER TRIP
If you change transportation within 90 minutes from the first validation, remember to make a new TAP!
Moreover, if 3 or more TAPs are made on the same day, spaced more than 90 minutes apart, the system charges the best fare of € 4,70, which corresponds to the cost of a daily ticket.
PAY CONTACTLESS
PAYMENT CIRCUITS ACCEPTED
In order to pay CONTACTLESS, you must have a valid contactless payment card (physical or virtual) from one of the circuits currently enabled: Mastercard, Visa and American Express.
TYPE OF TICKET
With the CONTACTLESS method, you can purchase the ordinary urban Padua TU1 (Orange Zone) ticket for € 1.70, valid for 90 minutes in a digital format (not paper). Beyond the boundaries of the Orange Zone (Blue Zone), you need to obtain a TU2 ticket through other available purchase methods.
WHERE TO PURCHASE THE CONTACTLESS TICKET
The CONTACTLESS payment method is active on all trams and buses marked with the appropriate indication on the front boarding door and on the validator.
HOW TO PURCHASE THE TICKET
To pay CONTACTLESS, you will need to TAP your payment card (physical or virtual) on the card reader located at the central doors of the tram, and wait for the signal confirming that the operation has been completed. The reader will not issue a paper receipt.
SUCCESSFUL PURCHASE
The confirmation signal of a successful transaction is the green text "valid ticket" on the validator screen.
UNSUCCESSFUL PURCHASE
If the transaction is unsuccessful, the screen will display the red text "invalid ticket".*
ONE CARD PER PERSON
Each payment card is valid for only one passenger. If passengers travel in a group, each must have their own payment card and perform a TAP.
TRANSFER TO TRAM OR ANOTHER BUS
In case of a transfer to another bus/tram, within the validity of the TU1 fare, a new TAP is required. If 3 or more TAPs are made on the same day, spaced more than 90 minutes apart, the system charges the best fare of €4.70, which corresponds to the cost of a daily ticket.
TICKET INSPECTION
In case of an inspection, you must provide Busitalia staff with the last 4 digits of the payment card used for the transaction. If a virtual card was used, you need to provide the number of the virtual card, which may differ from the physical card associated with it.
SEE YOUR TAPS
By registering the card used on the portal https://www.mycicero.it/busitaliaveneto-pd/profilazione/it/movements-list/emv, you can view in real-time each TAP made on board the buses and subsequently the tickets purchased and their respective prices. The payment methods follow the rules of the card network.
The card readers set up for purchasing in contactless mode are on trams and on Padua urban bus service. In contactless mode it is only possible to purchase the ordinary urban ticket for Padua TU1 (valid for 90 minutes, fare € 1,70 which allows you to travel exclusively in the Orange Zone. To also travel in the Blue Zone, it is necessary to obtain a TU2 travel ticket with the other available purchase methods.
*If the transaction is unsuccessful, the passenger must promptly obtain a valid travel ticket to avoid penalties. In case of doubt about the transaction's outcome, you can perform a new TAP to check if the green text "valid ticket" appears: no additional ticket will be charged.
Fares effective from 1st June 2023.
For anything not covered here, the rules set out in the Busitalia Veneto Conditions of Carriage (ref. Service Guide - Travel Rules) apply.
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