Bus Transport
EU Regulation No. 181/2011 of February 16, 2011, lays down passengers’ rights in transport by bus. Pursuant to Art. 25(1, 2) of the above Regulation, information regarding passengers’ rights is provided on the company website and is also posted at the carrier’s terminals.
Railway transport
EU Regulation No. 1371/2007 of October 23, 2007, lays down passengers’ rights in transport by rail. Pursuant to Art. 29(1, 2) of the above Regulation, information regarding passengers’ rights and obligations is provided on the company website and is also posted on the trains and at the stations of the railway company.
The national body responsible for applying the above Regulations is Autorità di Regolazione dei Trasporti - Via Nizza 230, 10126 Torino.