FAQ: frequently asked questions

Which tickets can be purchased in the app?
Ordinary urban tickets for Amelia, Assisi, Città di Castello, Foligno, Gubbio, Narni, Orvieto, Spoleto, Terni and Todi can be purchased from SALGO app.

On SALGO app are also available the following tickets: bike supplements for E401 Spoleto – Norcia and E624 Terni – Marmore – Scheggino lines, one way tickets for E652 Orvieto – Bolsena, E621 Terni – Marmore Falls, E621 Terni – Scheggino, E624 Terni – Piediluco, E433 lines Cascia/Norcia – Rome Tiburtina, E433 Terni – Rome Tiburtina, E433 Orte – Rome Tiburtina suburban lines and tickets of Umbria Airlink services.

It is also possible to purchase ordinary tickets and weekly and monthly passes for the railway service.

Can I buy the ticket and use it later?
Yes, the purchased ticket is available for:

  • Ordinary urban tickets, tickets for suburban services and bike supplements: 6 calendar months starting from the day of purchase.
  • Umbria Airlink and reduced Umbria Airlink: until 29/03/2024, unless there are subsequent provisions.
  • Ordinary railway tickets and weekly and monthly railway passes: until 31/12/2023, unless there are subsequent provisions.

When I buy the ticket is it already validated?
No, the ticket must be validated before boarding: go to "My tickets" section, select the ticket you want to use and click on the "ACTIVATE" button.

What passes are available on SALGO app?
Through SALGO app it is possible to purchase the TPL UMBRIA-UNIPG Pass and the weekly and monthly travel passes for the railway service. Before purchasing them, you must create your own virtual card on the Busitalia TPLweb portal.