FAQ: frequently asked questions

Can I book a journey for several people?
Of course, up to a maximum of 4 passengers can be booked on the app or communicated to the call center, if you are booking by phone.

How long does my reservation last?
The reservation is valid for the journey and the route booked. Once you have passed the arrival stop this will no longer be valid.

Can I cancel or move the reservation?
Yes, you can change your reservation up to one hour before the departure of the route by entering in the "Prenotazioni e titoli" section.

Which tickets can be purchased in the app?
When you make a reservation, the suburban ticket for the selected route can be purchased. The validity of this ticket is associated with the reservation.

Urban tickets for Terni, Narni, Spoleto and Gubbio can also be purchased, and they must be validated upon first use on the corresponding urban service.

   

Can I get on board without booking?
You can board but we recommend that you book, travelers with reservations will have priority and seats on board are limited.

Do you book an exact seat on board the bus or just the route?
No, you book the route, the seat on board can be chosen from those available for the reservation.

Can I buy the ticket on board?
No, the on board sale has been suspended. It is necessary to purchase a ticket before getting on board. You can purchase the ticket directly from the app, when you book the route.